We worked with Susan Stoehr in selling our house, in which we had lived for almost 30 years, and purchasing and downsizing to a condominium. There were challenges along the way. The house was not in good shape and we had been recently confronted major health issues. She was helpful and went out of her way to do whatever was needed, helped us find people to make the repairs and upgrades that we decided to do, and just smoothed out the road in general. She did a great job of marketing our house, and listened to us when we told her what we thought it should be listed for. She was always on time and promptly returned messages and emails. She made a very stressful time much easier for us.