Why Work With Us?

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Here's what our satisfied customers are saying about us:

"As a first time home buyer I had many questions and moderate anxiety in regards to finding a Madison home in the current market. Susan's knowledge and experience allowed her to answer all of my questions clearly, and quieted my anxieties. I was deeply impressed with her responsiveness, professionalism and sincere desire to help me find a great home. She is a top-quality realtor with a genuine commitment to her clients. Thank you Susan, I love my home!"

"Everyone needs an agent like Susan on your side. Susan was professional, responsive, but mostly, she was clearly our advocate and represented our best interests. Susan represented us through some difficult negotiations and lender issues. This was our first home buying experience, and we could not have done it without Susan. Stop looking for other agents - Susan is the one!!"

"We worked with Susan when we purchased our condo. She was so easy to work with that we worked with her to sell our condo. She was responsive, helpful and we believe we got a fair price for our condo. We definitely recommend Susan as an agent."

"Susan was an excellent resource for my wife and I as first time home buyers. Being native to Madison, we had an idea of what we were looking for, and Susan was able to provide us with a great amount of knowledge about both the homes and neighborhoods in which we were looking as well as setting up meetings and at open houses to help us refine our search. Through the entire process we were able to find a home that is a perfect fit! Working with a compressed timeframe Susan was able to act swiftly, answered questions timely when they arose, and made sure Molly and I were comfortable during the process. Susan has a great feel for the market in Madison and surrounding areas and we were very satisfied with our experience working with Susan and the Alvarado Group."

"We feel so fortunate to have found Susan as our real estate broker.  We wanted to purchase a home in Madison from out-of-state, and Susan proved to be the most knowledgeable, professional, accommodating, and personable broker we could have wished for. Purchasing from out-of-state meant that Susan needed to have a clear understanding of what we were looking for in terms of style, location, and price.  We were not very familiar with Madison’s neighborhoods and were thankful for her experience with and knowledge of the area. We were looking for an older house with character and found just that.  The only thing that needed to be done was a kitchen remodel, and that in our mind was a plus.  The remodel offered an opportunity to put our stamp on the house.  She set us up with a kitchen designer and various contractors all of whom were exceptional. Susan also found us a lender who was great to work with.  The whole purchasing process went smoothly and quickly. Susan is an excellent communicator, getting to the point quickly, and returning emails and phone calls promptly.  This was so important in our long-distance communications.  Susan is a problem solver. Our transaction was typical: issues arose suddenly that could have derailed the transaction. Susan shepherded the purchase through all obstacles with skill and patience.  We feel very lucky to have had the opportunity to work with Susan and would recommend her to anyone looking to buy or sell real estate in the Madison area."

"Susan was an absolute savior in helping us sell our house after we relocated to another state. She coordinated every detail from staging our house to hiring professionals for ongoing maintenance and repair. Susan was always in touch with updates, and often responded to our communications within minutes. She took all of the worries out of an otherwise stressful situation. This was our third experience in working with Alvarado Group, and they always get it right! They are friendly, prompt, professional, and hard working. Thank you!"

"We started with a flat rate company and had over 30 showings with no luck, so we searched out Susan based on neighborhood current trends and suggestions. Susan was fantastic. She was on time, honest and prepared. She came in and staged our home while we were out of town and made suggestions on what she thought could make the home “show ready”. It was a MAJOR pivot point in our showings. Susan responded to emails/ texts and phone calls within hours, if not minutes. She is top notch and sold our home in a matter of weeks vs the flat rate company who had our home listed for months…With that said, it took some work to get things done but paid off in the end. Kudos to Susan and her efforts to get us an above asking price offer. We have suggested Susan to many neighbors and friends and that is the highest compliment we can offer. She is wonderful!"

"Susan is a very professional real estate agent who listened to our specific wants and needs. Since we are from out-of-town, her knowledge about the Madison area was most helpful. Susan was great with coordinating with contractors, inspectors and came back to us with answers to our many questions.  We highly recommend her for all your real estate needs."

"Dear Susan- Thank you so much for your help in finding our new home and selling our old home. You are truly amazing! You went above and beyond what we have experienced with any other realtor- and we have dealt with a few. With our next move, you will be the realtor we choose. Definitely recommend you to anyone looking to buy and/or sell."

"Susan did an outstanding job in selling our house.  She had great ideas for the presentation and resources for any work that needed to be performed.  She was always eager to show and market our home, and when we moved out of town prior to selling, she checked on our house regularly.  She took a personal interest in our house and went above and beyond her duties, and we are very thankful that we had the opportunity to work with her!"

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